We offer many additional opportunities to enhance your dog’s stay with us, such as daycare activities, treats, and group or solo playtime. The safety of our dogs is our first priority, and our staff will communicate with photos and updates to keep you in the know while your pup is with us.
Regular Season Boarding
- We request at least 48 hours notice for boarding cancellations.
- If no cancellation notice is given within the requested timeframe, a $30 cancellation fee may be applied.
- If you miss a boarding reservation without notice, we reserve the right to cancel future boarding reservations and/or require full payment upfront for any new reservations.
Peak and Holiday Seasons:
- Summer Weekends (Thursday-Sunday): Memorial Day weekend through Labor Day weekend
- April School Break
- Fourth of July Week
- Thanksgiving Holiday
- Christmas Week
- New Years Week
Peak and Holiday Cancellation Policies:
- We request at least 5 days’ notice for peak and holiday season cancellations.
- If no cancellation notice is given within the requested timeframe, you may be charged 50% of your scheduled boarding stay.
- If you miss a peak/holiday boarding reservation without notice, we reserve the right to cancel future boarding reservations and/or require full payment upfront for any new reservations.
- We understand plans change, but you will be charged for the entire length of your reservation even if your dog is picked up early.
No shows will be charged for the reservation in its entirety.
The TownHouse lobby is closed for these holidays, pups boarding with us will need to be picked up the following day.
- New Years Day
- Easter
- Memorial Day
- Independence Day
- Labor Day
- Thanksgiving
- Christmas
Food
- You’re welcome to bring your own food, or we offer high-quality food: $5 for chicken and $8 for fish, per day
Boarding Includes
- Opportunities to stretch their legs daily
- Raised beds with cozy blankets
- Continuous fresh water, breakfast, and dinner
- Medication administration if needed
- Daily cleaning
- Bedtime tuck in
- Playtime/daycare add-ons with individual cuddles and attention
- Outdoor potty breaks
- Communication with text, photos, and videos with pet parents as needed during the stay
Drop Off and Pick Up Times
Weekdays (Monday – Friday)
- Drop Offs: 2 pm – 6 pm
- Pick-Ups: 7 am – 11 am
Saturday
- Drop Offs: 2 pm – 4 pm
- Pick-Ups: 8 am – 11 am
Sunday
- Drop Offs: 3 pm – 5 pm
- Pick-Ups: 3 pm – 5 pm
During the week and on Saturday, if you drop off or pick up your pet outside of the allotted times, you will incur additional charges.
On Sunday, our lobby is only open from 3 pm to 5 pm. If you choose to pick your pet up on Sunday afternoon, you will still be charged for Sunday night boarding. Your pet can stay with us until Monday morning for the same price.